Delivery
How long does the delivery of my order take?
Thedelivery timefor your order may vary depending on several factors, including your location and the availability of the products. Normally, we at Hamphi AB aim to deliver your products within 3-7 working days after your order has been confirmed, provided they are in stock.
What delivery options does Hamphi AB offer?
We offer various delivery options, including standard delivery and express delivery. You can choose your preferred delivery option at checkout when placing your order.
How can I track my order?
Once your order has been shipped, you will receive an email with delivery details and a tracking link. By clicking on the link, you can easily follow the delivery status of your order.
What is the delivery cost?
The delivery cost varies depending on your location and the chosen delivery option. You can see the delivery cost at checkout when you place your order.
Can I change the delivery address after I have placed my order?
If you need to change the delivery address after your order has been confirmed, please contact our customer service as soon as possible. We will do our best to help you with your changes.
What happens if I am not at home at the time of delivery?
If you are not at home at the time of delivery, the delivery staff will usually leave a message with information on how to collect your order or reschedule the delivery according to the current delivery service.
What do I do if I have not received my order within the expected delivery time?
If your order has not been delivered within the expected delivery time, please contact our customer service by email at info@hamphi.se and we will help you track your order and solve any problems.
Can I order products for delivery outside Sweden?
Yes, we offer delivery to several countries outside Sweden. You can see the available delivery destinations at checkout when you place your order.
What happens if my order is damaged on delivery?
If you find that your order is damaged on delivery, please contact our customer service as soon as possible. We will do our best to solve the problem and replace any damaged products.