Manage Keys

Note: Depending on market region and vehicle configuration, key fobs may not be available for all vehicles.

You can view a list of all keys that have access to your Model X by tapping Controls > Locks. An icon appears next to each key to indicate whether it is a phone key, key card, or key fob (if applicable). Use this list to manage keys that can lock and unlock Model X.

Model X supports up to 19 keys. Once you reach this limit, you must remove a key before you can add a new one.

Note: You can use the same key for more than one Model X. This way, you don't have to handle multiple keys when switching vehicles. If you customize the name of a paired key card or key fob on one Model X (by tapping the pencil icon), the same name will appear on all other Model X vehicles paired with that key card.

Note: If you lease the vehicle, contact the leasing company to add or remove keys.

Pair a New Phone Key

Set up your mobile phone as a key:

• Download the Tesla mobile app to your phone.
• Log in to the Tesla mobile app using the username and password for your Tesla account.

Note: You must be logged into your Tesla account to access Model X using your phone.

Note: Ensure that the vehicle the mobile app should access is selected in the app if multiple vehicles are linked to your Tesla account.

Check the following:

• The phone's general Bluetooth settings are enabled.
• Bluetooth is enabled in the phone's settings for the Tesla mobile app. For example, navigate to Settings on the phone, select the Tesla mobile app, and ensure that the Bluetooth setting is enabled.
• Location access is enabled. Open the Tesla mobile app in the phone's settings and select Location > Always. Keep the mobile app running in the background for the best experience.
• Mobile access is enabled on the vehicle's touchscreen (Controls > Safety > Allow Mobile Access).

Note: Model X communicates with the phone via Bluetooth. Keep in mind that the phone must have sufficient battery power to use Bluetooth, and many phones disable Bluetooth when the battery is low.

• While sitting in or near the vehicle, open the Tesla mobile app and tap Set Up Phone Key on the main screen, or go to Security > Set Up Phone Key. Follow the instructions in the mobile app and on the vehicle's touchscreen to set up the phone key.

Add Keys from the Touchscreen

If you have a key card or key fob that is already paired with the vehicle, you can pair a new key using the touchscreen.

• On the touchscreen, tap Controls > Locks > Keys > Add Key.
• Scan the new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:

1. Place it at the top of the left phone charger , against the center divider.
2. Point the front of the key fob to the left.
3. Swipe downward (as shown in the image).

When you hear a chime and the new key is recognized, remove it from the card reader.

• Scan a key card or key fob that is already paired with the vehicle to confirm pairing with the new key.
• Once the new key is added, it will appear in the list of keys. Tap the associated pencil icon to customize the key's name.

Add Keys from the Mobile App

If you do not have a working key card or key fob, you can add a new key using the Tesla mobile app.

Note: Only the vehicle owner can pair a new key with the mobile app.

Note: Pairing a key with the mobile app is supported in version 4.29.0 of the Tesla mobile app on vehicles with software version 2022.40 or later.

• While sitting in or near the vehicle, open the Tesla mobile app on your mobile phone.
• In the mobile app, tap Security & Drivers and then tap Add Key Card.
• Scan the new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:

1. Place it at the top of the left phone charger , against the center divider.
2. Point the front of the key fob to the left.
3. Swipe downward.

• Once the key is paired, a confirmation message will appear in the mobile app. Tap Done in the mobile app and remove the key card or key fob from the card reader.
• When complete, the new key will appear in the key list on the touchscreen. Tap the associated pencil icon to customize the key's name.

Remove Keys

If you no longer want a key to be used to lock and unlock Model X (for example, if you lost your phone, key card, etc.), follow these steps to remove the key.

• On the touchscreen, tap Controls > Locks.
• Find the key you want to remove from the key list, then tap the associated trash icon.
• When prompted, scan an already paired key on the card reader to confirm the removal. Once the key is deleted, it no longer appears in the key list.

Note: Model X always requires at least one paired key card or key fob. If only one key card remains in the key list, you cannot remove it.

Replace a Key Card

If you lost a key card, you can purchase a replacement card from the Tesla store. To pair it, follow the steps above. Remember, for security reasons, remove your old key cards from Controls > Locks > Keys.