Second generation mobile connectivity status lights

When charging under normal conditions, the Tesla logo lights up in turn and the red light is disabled. Identify issues by paying attention to these lights.

In some cases, you may need to reset the device by unplugging the mobile connection from the vehicle or power outlet.

• Green light: All on for one second, Red light: Off

What does it mean: Start sequence.

Here's how: Nothing. The mobile connection is starting.

• Green light: All on, Red light: Off

What does it mean: The power is on. The mobile connection is powered but not charging.

To do this: Make sure that the mobile connection is connected to the vehicle.

• Green light: Streaming, Red light: Off

What does it mean: Loading in progress.

Here's how: Nothing. The mobile connection is loading.

• Green light: Streaming, Red light: 1 blink

What does it mean: Charging current is reduced due to high temperature in the vehicle connector.

To do this: Unplug the mobile connection from the vehicle and then plug it back in. Consider charging in a cooler place such as indoors or in the shade. If the error persists, contact your nearest Service Center.

• Green light: Streaming, Red light: 2 flashes

What does it mean: The charging current is reduced due to high temperature in the incoming connector.

To do this: Unplug the mobile connection from both the vehicle and the wall socket. Check that the adapter is fully plugged in and plug it in again. If the error persists, contact the Service Center.

• Green light: Power, Red light: 3 flashes

What does it mean: Charging current is reduced due to high temperature in the mobile connection controller.

To do this: Unplug the mobile connection from the vehicle and then plug it back in. Consider charging in a cooler location. If the error persists, contact the Service Center.

• Green light: Streaming, Red light: 4 flashes

What does it mean: Charging current is reduced due to high temperature in the wall plug.

To do this: Check that the power socket is suitable for charging and that the plug is properly connected. Try a different socket. If you are unsure, ask an electrician.

• Green light: Current, Red light: 5 flashes

What does it mean: The charging current is reduced due to a fault in the adapter.

To do this: Ensure that the mobile connection adapter is securely attached.

• Green light: Off, Red light: 1 blink

What does it mean: Grounding fault. Electrical current is leaking through a potentially unsafe path.

To do: Unplug the mobile connection from the vehicle and then plug it back in. Try a different socket. If the error persists, contact the Service Center.

• Green light: Off, Red light: 2 flashes

What does it mean: Lack of grounding. The mobile connection has detected that grounding is missing.

To do this: Make sure that the electrical outlet is properly grounded. Try connecting to a different socket. If you are unsure, ask an electrician.

• Green light: Off, Red light: 3 flashes

What does it mean: Relay/contactor fault.

To do this: Unplug the mobile connection from the vehicle and then plug it back in. Try a different socket. If the error persists, contact the Service Center.

• Green light: Off, Red light: 4 flashes

What does it mean: Over or under voltage protection.

To do this: Check that the power socket is suitable for charging and that the plug is properly connected. Try a different socket. If you are unsure, ask an electrician.

• Green light: Off, Red light: 5 flashes

What does it mean: Adapter error.

Here's what to do: Ensure that the mobile connection adapter is securely attached.

• Green light: Off, Red light: 6 flashes

What does it mean: Control error. The control level is incorrect.

To do this: Unplug the mobile connection from the vehicle and then plug it back in. Try a different socket. If the error persists, contact the Service Center.

• Green light: Off, Red light: 7 blinks

What does it mean: Software error or customization error.

Here's what to do: Update the vehicle software if an update is available. If there is no update, contact the Service Center.

• Green light: All on, Red light: 1 blink

What does it mean: Heating error.

Here's how: Consider charging in a cooler place, such as indoors or in the shade. If the error persists, contact the Service Center.

• Green light: All on, Red light: 5 blinks

What does it mean: Adapter error. Charging current is limited to 8 A.

To do this: Disconnect the mobile connection from the vehicle. Reconnect the mobile connection to the vehicle. If the problem persists, disconnect it from both the vehicle and the power outlet and reconnect it.

• Green light: Off, Red light: Off

What does it mean: No power.

To do this: Unplug the mobile connection and check that there is power in the power socket.