Customer Service and Sales Representative - Borås

About the Company: Hamphi is a forward-thinking e-commerce company specialising in accessories and optimisation products for electric vehicles. As a dynamic and innovative organisation, we strive to continuously improve the EV experience for our customers. With our wide range of high-quality products, we drive the development forward in the EV sector.

About the position: We are looking for a dedicated and service-orientated individual to join our customer service and sales team. The role is a key position within our business, where you will act as a link between Hamphi and our customers.

Workplace: The position is located at our office with warehouse in Viared, Borås.

Duties:

  • Handle customer interactions through chat, email and phone and offer first class service.
  • Actively selling to both new and existing customers, including major customers.
  • Become well versed in our product range to offer customised solutions and advice to customers.
  • Manage and resolve customer queries in an efficient and professional manner.
  • Participate in and contribute to our e-commerce team with tasks such as order management, product updates and web development.

Qualifications:

  • Experience in customer service and/or sales, preferably in e-commerce or technology-related products is an advantage.
  • Excellent communication skills in Swedish and English, both spoken and written.
  • Ability to quickly learn and understand new products and systems.
  • A positive attitude and a genuine interest in helping customers.
  • Good computer skills and familiarity with basic e-commerce platforms and tools.

We offer:

  • An exciting and varied role in a fast growing industry.
  • A dynamic working environment with dedicated colleagues.
  • Opportunities for personal and professional development.
  • Flexible working conditions.

Application: Are you the one we are looking for? Send your application with CV and cover letter to info@hamphi.se. Please indicate "Customer Service and Sales Representative" in the subject line. We look forward to hearing from you!

Hamphi is an employer that values diversity and equality. We welcome all applicants regardless of background.